MercyOne COVID-19 Testing Options and Online Scheduling

This article is sponsored by MercyOne Des Moines Medical Center.

Testing and schedulingEnsuring patients have access to health care is a priority at MercyOne.  Recent innovations within their clinics provide patients access to COVID-19 testing and their primary care providers with ease of use through online scheduling, virtual visits, and ongoing, advanced safety protocols. 

Our world and community have gone through significant change in the past year, and this includes all aspects of health care. MercyOne wants to make sure you do not postpone the care you need to get healthy and stay well. They have enhanced all of their safety protocols to continue providing safe care for inpatient and outpatient surgeries, procedures, and physician visits. In addition to in-person care, you can also continue to receive the quality care you need from your provider in the comfort of home with virtual visits

New MercyOne COVID-19 testing options

MercyOne now offers a variety of COVID-19 testing options for adult and pediatric patients with benefits that include:

  • Results often received in 48 hours.
  • Testing is administered via a PCR saliva test – the gold standard for asymptomatic persons (90 percent reliable).
  • The cost of COVID-19 testing for a patient exposed to an individual who is symptomatic or asymptomatic is typically covered by insurance. If an individual was not exposed but would like COVID-19 testing prior to travel or an event, the out-of-pocket cost is $90.
  • Tests for flu, strep throat, and RSV can also be ordered at any of the testing locations.
Primary Care Providers
  • Schedule an in-person or telehealth visit, with many offices now offering online scheduling.
  • Care locations can be found at
Urgent Care Clinics
Drive-Up COVID-19 Testing This new weekday option may be utilized through three quick and easy steps:

Pre-Travel or Pre-Event Testing
  • Call 515-974-0836, Monday through Friday, from 9 a.m.-4 p.m. to schedule.
  • Patients should schedule 3 days in advance of the date they need test results back.

What do I do if I think I have been exposed to COVID-19?

If you are concerned you have been exposed to COVID-19, please contact your health care provider, they will evaluate you to determine if you need to be tested for COVID-19. Please call your health care provider before going in.

Online Scheduling Now Available at All Urgent Care and Most Primary Care Clinics

MercyOne urgent care locations throughout the greater Des Moines area now offer online scheduling for in-person and telehealth visits. New and existing patients can make an Testing and schedulingappointment 24 hours a day, 7 days a week using a mobile phone, tablet, or computer. Several of their primary care and pediatric clinics offer online scheduling as well. Save time and book your next appointment online!

In addition to online scheduling, patients are able to check-in before arriving at their appointment with MercyOne’s mobile check-in service. In advance of the appointment, patients will receive a text message and/or email with a link to check-in. If needed, patients can also sign office consents and make a payment from the convenience of their device.

During the COVID-19 crisis, it is crucially important patients stay well and manage chronic conditions. This includes maintaining wellness appointments. In times like these, their mission to serve our communities and be your trusted health care partner is more important than ever. So, schedule your next appointment with confidence. And let’s all stay healthy…together!

Connect with MercyOne Des Moines Medical Center

mercy oneWebsite:

Twitter: @MercyOneDSM

Facebook: @mercyonedesmoines

Instagram: @mercyonedesmoines

Pinterest: @MercyOneDesMoines

This article is part of a series of sponsored articles by MercyOne Des Moines Medical Center

MercyOne’s New Birthing Center

MercyOne Des Moines Midwives: Here to Support You

What to do when your child has a fever

Pediatric neurology

What you need to know on COVID-19 (novel coronavirus)

Primary Care Sports Medicine Physician

Convenient Medical Care During Social Distancing

Child Care Is Crucial During Even During a Pandemic

What to Expect When Expecting During a Pandemic

Well-Child Visits, Sports Physicals, and Vaccines

Parenting in a Pandemic. Adjusting to Back to School + The New Normal

testing and scheduling


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